italy
Silver and Gold Italian Jewelry & Art
"Stunning designs for those who like to be noticed"
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RETURNS POLICY

We want you to be delighted with your purchase. If for any reason you are not completely satisfied, goods may be returned in perfect condition in their original packaging and we will be happy to offer an exchange or full refund. You must notify us within 48 hours upon receipt that you wish to return the goods and return them to us within 14 days. The goods must be accompanied by a proof of purchase.

For hygiene reasons, unless they are found faulty, ear-rings are non-exchangable or returnable.

We will not be held responsible for goods returned by you but not received by us. We recommend that you use recorded delivery post and obtain insurance cover when returning goods.

Unless they are found faulty, postage and packing is not refunded on returned items.

We personally prepare and pack your order and take every care to ensure that your purchases reach you in perfect condition. If, however, for some reason this is not the case, please contact us immediately (within 48 hours) and we will arrange with you to rectify the situation as soon as possible.

TO ORDER

Please 'click' on the 'PayPal Add To Cart' button when you wish to purchase an item. When you are ready to proceed to the checkout facility, 'click' on the 'View Cart' button.

METHODS OF PAYMENT

We accept credit card/bankers card via the secure transaction services of PayPal. Your financial information is not shared with us.

DISPATCH OF GOODS, POSTAGE & PACKING

We aim to dispatch your goods to you within 2 working days of receiving your order.

The postage and packing charge for jewellery orders is £5.95 for the first item, and free of charge thereafter. This is added to the total in your shopping basket. Items are sent by Posteitaliane international recorded delivery.

Silver Art postage and packing costs are item specific. Items are sent by Postitaliane international express parcel post.

HALLMARK

All of our jewellery and silverware is hallmarked.

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